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The team at Northcote House Surgery has 1 GPs, 2 Practice Nurses, 1 Healthcare Assistant, 1 Dispenser, 1 Practice Manager and 6 Reception/Admin staff.

Two members of staff each have more than 21 years service and those who have retired or left in the past continue to have close links with the Practice, offering additional support as necessary.

Training and developing staff is important to ensure patients receive the best care, as well as for personal and organisational development. Staff undergo training relevant to their role and attend regular refresher courses to keep up to date with the many changing systems and procedures.  In addition everyone completes mandatory training on several topics.  We also invite external trainers to come to the Practice who provide further training eg Customer Care.  

Dispensers

Mrs Sue Moore (f)

 

Sue is a qualified Dispenser with over 20 years experience with us and provides dispensing service to our patients who live more than 1 mile from the Surgery.

Sue qualified as a Pharmacy Technician at Hemel Hempstead Hospital in 1979, obtaining  both City and Guilds and Apothacary Hall certificates.  Returned to college in 1981, achieved a B Tech in Pharmaceutical Sciences. Joined Northcote House in 1987 from Hinchingbrooke Hospital where she was a Senior Technician.

 

 
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